Hurricane Florence Immediate Action Contact Information:
If you require immediate, emergency medical assistance:
Dial 911
If you require shelter:
Dial 211 or 888-892-1162. You can also text FLORENCE to 898211. A list of shelters is available at https://www.ncdps.gov/shelters
If you require food:
Dial 211 or 888-892-1162. You can also text FLORENCE to 898211.
If you require drinking water:
Dial 211 or 888-892-1162. You can also text FLORENCE to 898211.
If you require electric power:
Duke Energy-call Duke Energy Carolinas at 1-800-769-3766 or Duke Energy Progress at 1-800-419-6356 to report your outage. You can also Text OUT to 57801.
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Brunswick Electric Membership Corporation– Call 1-800-682-5309
Four County Electric Membership Corporation– Call 1-888-368-7289 Lumbee River Electric Membership Corporation– Call 1-800-683-5571 or 910-843-4131
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Jones-Onslow Electric Membership Corporation– Call 910-353-7117 or 800-682-1515
Carteret-Craven Electric Cooperative– Call 252-247-3107 or 800-682-2217 Tideland Electric Membership Corporation– Call 1-800-637-1079
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If you are concerned about the ongoing risk of flooding near your home:
If you require hurricane-related disaster mental health counseling:
Call the Disaster Distress Helpline at 1-800-985-5990
If you require help with EBT or SNAP Program Benefits:
Call 1-888-622-7328
If you have an agricultural emergency:
Call the Agriculture Hotline at 1-866-645-9403
If you require FEMA assistance:
Call 1-800-621-FEMA or go to https://www.disasterassistance.gov/
For other needs, you can also reach out to your county emergency management agency:
https://www.ncdps.gov/Emergency-Management/EM-Community/Directories/Counties